Send Us a Message

Business Address

123 Savings Street
San Francisco, CA 94105
United States

Email Support

info@instacartsavings.com
Response within 24 hours

Business Hours

Mon-Fri: 9AM-6PM PST
Sat: 10AM-4PM PST

Phone Support

1-555-SAVINGS
Mon-Fri: 10AM-5PM PST

Quick Response Guarantee

We respond to all inquiries within 24 hours during business days. For urgent promo code issues, we typically respond within 2 hours during business hours.

Frequently Asked Questions

How do I redeem an Instacart promo code?

Redeeming an Instacart promo code is simple:

  • Add items to your cart and proceed to checkout
  • Look for the "Add Promo Code" or "Add Promo or Gift Card" box
  • Enter your code exactly as shown (codes are case-sensitive)
  • Click "Apply" or "Redeem" to see your discount
  • The discount will be applied to your order total

Note: Some codes can only be applied before you start shopping. Check the terms for each specific code.

Why isn't my promo code working?

There are several common reasons why a promo code might not work:

  • Minimum order requirement: Your order might not meet the minimum amount
  • User eligibility: Some codes are only for new users or specific account types
  • Expiration: The code may have expired (we test weekly, but codes can expire suddenly)
  • Store restrictions: Some codes only work with specific retailers
  • Item exclusions: Alcohol, gift cards, and certain items are often excluded
  • Typo: Make sure you entered the code exactly as shown

If you're still having trouble, try a different code from our verified list or contact our support team.

How often are your promo codes updated?

We update our promo codes on a weekly basis, with the following schedule:

  • Every Monday: Full database review and testing
  • Daily: New codes added as discovered
  • Real-time: Expired codes removed immediately when found
  • Special events: Additional updates during major sales periods

Our team manually tests every code before publishing, and we track success rates to ensure quality. If a code drops below 80% success rate, we investigate and update our listings.

What is Instacart+ and is it worth it?

Instacart+ is Instacart's membership program that offers several benefits:

  • Free delivery: On orders over $35 from most stores
  • Reduced service fees: Lower fees on all orders
  • 5% credit back: On eligible pickup orders
  • Exclusive deals: Member-only promotions and discounts
  • Family account: Share benefits with family members

Cost: $99/year or $9.99/month

Is it worth it? If you order groceries more than 2-3 times per month, the membership typically pays for itself through delivery fee savings alone. Use our savings calculator to see if it makes sense for your shopping habits.

Can I use multiple promo codes on one order?

Unfortunately, Instacart only allows one promo code per order. This is a platform limitation that applies to all users and all codes.

However, you can still maximize your savings by:

  • Choosing the code with the highest value for your order
  • Using percentage-based codes for larger orders
  • Taking advantage of store-specific promotions that don't require codes
  • Using Instacart+ membership benefits alongside promo codes
  • Planning multiple smaller orders to use multiple codes (though delivery fees may apply)

We always recommend using the highest value code available for your specific order size and type.

Do you have special discounts for students or seniors?

While Instacart doesn't currently offer specific student or senior discounts, we do feature several ways these groups can save:

  • Student savings: Check out our complete guide for college students
  • New user bonuses: Often the best discounts available
  • Referral programs: Both students and seniors can earn credits
  • Seasonal promotions: Back-to-school and other themed sales
  • Store partnerships: Some retailers offer their own discounts

Additionally, we regularly feature budget-friendly shopping tips and strategies that can help students and seniors maximize their grocery budgets. Subscribe to our newsletter for updates on the latest savings opportunities.